Friday, December 13, 2019
At Netflix dinners employees go around and criticize eachother
At Netflix dinners employees go around and criticize eachotherAt Netflix dinners employees go around and criticize eachotherNetflixs 5,400 employees are encouraged to give blunt feedback to one another online, in person - and, on occasion, over dinner.The Wall Street Journals Shalini Ramachandran and Joe Flint spoke to more than 70 current and former Netflix employeesfor a report, published Thursday, on the companys radically transparent work culture.Not much is kept under wraps at the company. Higher-ups, including directors and executives,can view the salary and pay history of each employee. Workers use a software called 360 for annual reviews - they can review any employee at the company, including CEOReed Hastings. Some executives choose to share their 360 feedback with their teams.And teams sometimes do a version of these reviews in person.Some teams at Netflix have dinners or lunches where coworkers take turns giving feedback or criticism to others sitting at the table, Ramac handran and Flint reported. Executives call it real-time 360.It can be intense and awkward, Brandon Welch, a former talent executive, told The Journal.Employees are encouraged to be as forthcoming as possible with feedback, and managers are expected to be honest about any skills needed. One of the fruchtwein intense examples of this transparent culture is the keeper test.Netflixs company-culture webpage says We focus on managers judgment through the keeper test for each of their people If one of the members of the team was thinking of leaving for another firm, would the manager try hard to keep them from leaving?Business Insiders Nathan McAlonepreviously reportedthat those who dont pass the test are given a severance package and dismissed. The Journal report said Hastings even used it to decide tofire his product chief and friendwho had spent 18 years at the company.The Journal said some managers felt pressure to fire people or risked looking soft to other executives.Last year, Netf lixs involuntary departure rate was 8% rate, above the 6% US average, The Journal reported. But Netflix said it had an 11% annual turnover rate, lower than the 13% average for tech companies.Netflix disagreed with characterizations of its culture as harsh, noting to The Journal that it ranked second onComparablys Happiest Employees 2018 list.In response to The Journals article,Netflix told Business Insiders Travis Clark in a statementWe believe strongly in maintaining a high performance culture and giving people the freedom to do their best work. Fewer controls and greater accountability enable our employees to thrive, making smarter, more creative decisions, which means even better entertainment for our members. While we believe parts of this piece do not reflect how most employees experience Netflix, were constantly working to learn and improve.This article was originally published on BusinessInsider.
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